New Invigilator Training


A half-day certificated training session designed for new invigilators and new exams officers to help them deliver invigilator training in their centre



This FREE to attend half-day course covers the main areas associated with exam invigilation and is open to members of The Exams Office only.

By attending this course, new invigilators will receive training to support the JCQ’s stipulation that ‘a training session must be held for any new invigilators’ (see JCQ’s Instructions for Conducting Examinations, Chapter 12).

New exams officers may also find this course worthwhile in developing their knowledge and understanding of what is required from their invigilators. or if they plan to deliver training in their centre (please note that exams officer attendance will count as one of the two free places).

The aim of this session is to provide quality training for new invigilators to enable them to invigilate in line with JCQ requirements. This will improve invigilation within the exam room, which in turn reduces the likelihood of candidate malpractice, and improves the conditions under which all candidates undertake their examinations.


Members of The Exams Office can send 3 staff members to this half-day training course FREE of charge.

(Members may be able to book additional places free of charge if capacity allows)


Course Content

To include (subject to change):

  • The qualities required to invigilate
  • The role of an invigilator
  • Preparing for the examination
  • At the beginning of the examination
  • During the examination
  • Dealing with irregularities
  • At the end of, and after, the examination
  • Instructions for conducting on-screen tests – signposting only
  • Exam regulation changes for 2019/2020 – signposting for Exams Officer attendees only
  • Access arrangements (for invigilators supervising candidates and facilitators supporting candidates)


Supporting documents

Delegates will receive the following documents:

  • Exam room incident log
  • Exam room checklist
  • JCQ invigilator checklist



Members of The Exams Office can send 3 delegates FREE of charge. Members may be able to book additional places free of charge if capacity allows



Morning session

Morning courses start at 9.15am (registration from 8.30am) and finish by 1pm. Refreshments are provided for all delegates (this includes tea/coffee, lunch is not provided).

Afternoon session

Afternoon courses start at 1.00pm (registration from 12.15pm) and finish by 4.15pm. Refreshments are provided for all delegates (this includes tea/coffee, lunch is not provided).


Date & Venues


Training Team

In association with

Bookings now being taken

Jugjit Chima - Trainer

Jugjit served as Head of History, Head of Year and Head of Exams at two UK-based secondary schools for over a decade before being seconded to OCR as Support Materials Manager. Jugjit was appointed as Regional Manager (later National Manager) of the Department for Education’s (DfE) Exams Centre Support Team in 2008, and as a Prince2 practitioner, he also led on several UK government education-based projects.

After leaving the DfE, Jugjit served as National Education co-ordinator for the London-based Institute of Education, and Head of International Projects and Resources for Coventry University.

Jugjit formed The Exams Office in 2014, and with over 3800 school memberships, it is the largest exams-based support organisation in the UK. He is responsible for stakeholder engagement, operational delivery, strategic development, and produces exams-related articles which are published in the UK educational press. Jugjit heads the content development and acts as lead presenter at over 30 exams training events and conferences, including The Exams Office annual National Conferences - which are attended by over 2500 exams officers each year - and our international exams training event which takes places in November in Dubai.

In 2016, Jugjit formed Exams Training as the training section of The Exams Office to deliver quality and affordable exams-based training to UK and overseas centres.

Jean Passmore - Trainer

Jean has over 30 years’ experience working in education and the field of exams administration as a serving exams officer and exams manager in the Further Education sector. In 2004, Jean was appointed to the Department for Education’s (DfE) National Assessment Agency (NAA) as a Centre Support Officer within the North West of England, supporting new and experienced exams officers, continuing this role as part of the DfE’s Qualifications and Curriculum Development Agency (QCDA) and the Exams Delivery Support Unit (EDSU). Jean managed numerous exams-based projects for the DfE, including content for training events, the new exams officer Induction Programme and support materials for the administration of GCSEs and GCEs.

Jean formed The Exams Office in 2014 and is the lead subject matter expert. She devises content for a range of support resources including good practice guides, checklists and templates. Jean develops and quality assures training materials and is part of the training team which delivers exams training to new and experienced exams officers. 

Ali Leather - Trainer

Ali Leather has been working in education and the field of exams administration for over twenty years. She currently works for OCR, the UK awarding body which is part of the Cambridge Assessment group. In her role as Customer Support Manager she plays a pivotal role in supporting schools and colleges to navigate the regulatory challenges and complexity of administering exams and assessments.

She has first-hand experience of the exams officer role having worked as an exams manager in both a further education college and a large secondary school – so she knows just how challenging and rewarding a role it can be! Ali first started supporting exams officers when, in 2004, she joined the Department for Education’s National Assessment Agency (NAA) as a Centre Support Officer. She left the NAA to complete a Master’s Degree in Australia at The University of Sydney and then returned to the UK where she joined OCR 13 years ago.