New Exams Officers

A two-part training programme designed for new exams officers and those requiring a refresher course

Actions for Autumn training takes place in October and covers key tasks including planning, preparation and exam entries

Spring into Summer training takes place in early March and prepares exams officers for the summer exams series

Autumn 2020 events update

 

Following the government announcement on 22 September that conferences and exhibitions will not reopen from 1 October, the venues hosting our autumn training have taken the decision to cancel all of our autumn events. These include:

  • Actions for Autumn – New exams officers
  • Exam changes 2020/2021 – Exams office staff
  • Exam changes 2020/2021 – Senior leaders and line managers

We would like to apologise to all delegates who had booked onto these training events and offer the following alternatives:

  • Option 1 – A full refund of £195 (+ vat)
  • Option 2 – Purchase of a Delegate Pack and a £50 (+ vat) refund.

The Delegate Pack will include:

  • Access to both the new exams officer Actions for Autumn and Exam Changes 2020/2021 videos – these will be PIN number protected.
  • A booklet containing the relevant slide set for the event originally booked
  • JCQ Instructions for conducting examinations booklet (1 copy)
  • The Exams Office documents:
    • Policy checklist (2 copies)
    • Invigilator training record (2 copies)
    • Exam room checklist/incident log (2 copies)
  • Exams Desk Diary (2 copies)
  • Exams Wall Planner (2 copies)
  • TEO face coverings (pack of 10, a mixture of face mask coverings individually sealed)

PIN numbers will be emailed to delegates once the videos are available on our Online Portal.

  • The Actions for Autumn video training will be available in mid-October (please note that the Actions for Autumn video training content has been slightly reduced from the face-to-face version)
  • The Exam Changes 2020/2021 video training will be available in early November. A follow-up ‘Questions and Answers’ video will also be available in early December.

Delegates who had booked onto these events have been emailed. However, if you would like more information please email Training@theexamsoffice.com

NEW EXAMS OFFICER TRAINING

 

Exams Training, in conjunction with OCR, deliver two courses during each academic year which are designed specifically for new exams officers Actions for Autumn and Spring into Summer.

New exams officers are strongly encouraged to attend both courses.

 

These are suitable for new exams officers, exams assistants or those requiring a ‘refresher course’. The primary focus of this training is General Qualifications (GCSE/GCE), although the good practice, hints and tips apply to all qualifications.

These courses provide a step-by-guide to the key tasks which you will need to undertake in your new role.

All courses contain a range of table-based activities to aid understanding, share good practice and network with colleagues.

The experts who launched The Exams Office, in conjunction with OCR Customer Support staff, are responsible for course content and delivery. They have experience as exams officers, members of SLT, devising and delivering DfE exams policies and initiatives, leading government exams support field teams, and creating good practice exam guides which are followed by more than 3500 schools/colleges. The team also consists of awarding body personnel and ex-JCQ inspectors. They will be available throughout the day to answer your questions.

All events start at 9.15am (registration from 8.45am) and finish by 4pm

 

Actions for Autumn 2020 (see below for indicative content)

This course is now only available via a series of videos on The Exams Office Online Portal

For more details please email Training@theexamsoffice.com

 

 

Spring into Summer 2021 (see below for indicative content)

CLICK HERE TO BOOK

Cost

  • £195 – one delegate – for members of The Exams Office and OCR centres (non-discounted price £245)
  • £345 – two delegates (non-discounted price £445)
  • £475 – three delegates (non-discounted price £595)

Prices are exclusive of VAT.

These are full day courses with refreshments and lunch included.

Online training: All members of The Exams Office will have free access to a studio-filmed version of the Actions for Autumn and Managing an exam series training as part of their membership. These videos will also be made available to all delegates after the final event has been delivered. This includes delegates who cancel within 14 days of the event or fail to attend on the day. These delegates will also receive course materials, but will not receive a refund/credit for a future event.

Refunds cannot be given if a cancellation is made within 14 days of the event, however, course materials will be sent to delegates. For further information on our cancellation policy/refund process, please see our terms and conditions.

New exams officer training - Actions for Autumn

 

Course content (illustrative only and subject to change):

  • Buiding an annual exams plan – meeting key deadlines
  • Exam policies
  • Storing confidential exam materials
  • The JCQ centre inspections
  • Contingency planning
  • Briefing candidates and staff
  • The role of the Senior Leadership Team/Head of centre
  • Access arrangements – the role of an exams officer
  • Managing the exam entries process
  • Managing your invigilation team
  • Preparing candidates for exam days (November & January series)

 

Cost

  • £195 – one delegate – for members of The Exams Office and OCR centres (non-discounted price £245)
  • £345 – two delegates (non-discounted price £445)
  • £475 – three delegates (non-discounted price £595)

Prices are exclusive of VAT.

This is a full day course with refreshments and lunch included.

Refunds cannot be given if a cancellation is made within 14 days of the event, however, course materials will be sent to delegates. For further information on our cancellation policy/refund process, please see our terms and conditions.

 

Dates & Venues

This course is now only available via a series of videos on The Exams Office Online Portal

For more details please email Training@theexamsoffice.com

New exams officer training - Spring into Summer

 

Course content (illustrative only and subject to change):

Getting ready for the summer exam series

The Exams Cycle

  • What is the ‘Exams Cycle’ and why/how to follow it

The Exams Community

  • Internal and external support for exams officers

Update – exams and qualifications changes (if applicable)

  • An explanation of exam and qualification changes impacting upon exams officers

Entries

  • Actions following exam entries
  • Checking awarding body feedback following entries

Access arrangements

  • What are access arrangements and reasonable adjustments?
  • Centre and JCQ approved access arrangements
  • JCQ deadlines for applications
  • The role of an exams officer in managing access arrangements
  • Managing emergency access arrangements
  • Next steps upon returning to your centre

Assessments/Internal assessment

  • Different types of assessment
  • The process for managing internal assessments in your centre

Timetabling

  • Creating student and centre exam timetables
  • JCQ regulations
  • Centre supervision
  • Managing timetable variations

Rooming

  • Ensuring adequate and appropriate rooming for exams within your centre

Seating plans

  • Creating effective seating plans

Storing confidential exam materials

  • JCQ requirements
  • Hints and tips on storing confidential exam materials

Exam briefings/guidance for candidates, staff and parents

  • Key information to relate to candidates, staff and parents to ensure an effective exam series

Preparing your invigilators

  • JCQ requirements
  • Areas to cover when training invigilators

The exam day

  • Preparing for the exam
  • At the beginning of the exam
  • During the exam
  • At the end of the exam
  • After the exam
  • Setting up the exam room
  • Candidate equipment
  • Contingency planning and risk assessment
  • Dealing with late arrivals
  • Dealing with very late arrivals
  • Dealing with malpractice
  • Dealing with emergencies
  • What is ‘special consideration’?

The JCQ centre inspection

  • Types of inspection
  • Areas inspected
  • Hints and tips on preparing for a JCQ centre inspection

Packing and dispatching scripts

  • A step-by-step guide on how to pack exam scripts
  • What is the Parcelforce ‘yellow label’ service?
  • A step-by-step guide to dispatching your exam scripts
  • Examples of good/poor packing labelling

Cost

  • £195 – one delegate – for members of The Exams Office and OCR centres (non-discounted price £245)
  • £345 – two delegates (non-discounted price £445)
  • £475 – three delegates (non-discounted price £595)

Prices are exclusive of VAT.

This is a full day course with refreshments and lunch included.

Refunds cannot be given if a cancellation is made within 14 days of the event, however, course materials will be sent to delegates. For further information on our cancellation policy/refund process, please see our terms and conditions.

 

Dates & Venues

CLICK HERE TO BOOK

Training Team

In association with

New exams officer training

Jugjit Chima - Trainer

Jugjit served as Head of History, Head of Year and Head of Exams at two UK-based secondary schools for over a decade before being seconded to OCR as Support Materials Manager. Jugjit was appointed as Regional Manager (later National Manager) of the Department for Education’s (DfE) Exams Centre Support Team in 2008, and as a Prince2 practitioner, he also led on several UK government education-based projects.

After leaving the DfE, Jugjit served as National Education co-ordinator for the London-based Institute of Education, and Head of International Projects and Resources for Coventry University.

Jugjit formed The Exams Office in 2014, and with over 3800 school memberships, it is the largest exams-based support organisation in the UK. He is responsible for stakeholder engagement, operational delivery, strategic development, and produces exams-related articles which are published in the UK educational press. Jugjit heads the content development and acts as lead presenter at over 30 exams training events and conferences, including The Exams Office annual National Conferences - which are attended by over 2500 exams officers each year - and our international exams training event which takes places in November in Dubai.

In 2016, Jugjit formed Exams Training as the training section of The Exams Office to deliver quality and affordable exams-based training to UK and overseas centres.

Jean Passmore - Trainer

Jean has over 30 years’ experience working in education and the field of exams administration as a serving exams officer and exams manager in the Further Education sector. In 2004, Jean was appointed to the Department for Education’s (DfE) National Assessment Agency (NAA) as a Centre Support Officer within the North West of England, supporting new and experienced exams officers, continuing this role as part of the DfE’s Qualifications and Curriculum Development Agency (QCDA) and the Exams Delivery Support Unit (EDSU). Jean managed numerous exams-based projects for the DfE, including content for training events, the new exams officer Induction Programme and support materials for the administration of GCSEs and GCEs.

Jean formed The Exams Office in 2014 and is the lead subject matter expert. She devises content for a range of support resources including good practice guides, checklists and templates. Jean develops and quality assures training materials and is part of the training team which delivers exams training to new and experienced exams officers. 

Ali Leather - Trainer

Ali Leather has been working in education and the field of exams administration for over twenty years. She currently works for OCR, the UK awarding body which is part of the Cambridge Assessment group. In her role as Customer Support Manager she plays a pivotal role in supporting schools and colleges to navigate the regulatory challenges and complexity of administering exams and assessments.

She has first-hand experience of the exams officer role having worked as an exams manager in both a further education college and a large secondary school – so she knows just how challenging and rewarding a role it can be! Ali first started supporting exams officers when, in 2004, she joined the Department for Education’s National Assessment Agency (NAA) as a Centre Support Officer. She left the NAA to complete a Master’s Degree in Australia at The University of Sydney and then returned to the UK where she joined OCR 13 years ago.