New Exams Officers

A two-part training programme designed for new exams officers and those requiring a refresher course

Actions for Autumn training takes place in October and covers key tasks including planning, preparation and exam entries

Spring into Summer training takes place in early March and prepares exams officers for the summer exams series

Coronavirus

Booking update – Autumn/Winter 2020 events

 

Although bookings are currently being taken for our 2020/2021 training events, we appreciate that as a result of the current uncertainty, some delegates may be anxious about committing to attending events in autumn/winter 2020. To alleviate this, we have introduced the following measures:

 

  • For training events taking place in October, November and December 2020, invoices will not be sent to delegates until 8 weeks prior to the event
  • Payment will be due at least 14 days prior to the event
  • Upon receipt of the invoice, if a delegate does not wish to attend, they can cancel their place at no cost. We must be informed of any cancellation via email and at least 14 days prior to the event
  • If an event is cancelled at short notice due to government restrictions, delegates will be given the option to receive course materials and access the training via an online video at a cost of £95
  • If delegates opt to access the online training video, and their invoice has been paid, any difference will be refunded or a credit offered for a future training event – this must be taken within 12 months
  • Access to our online training videos will be password protected and available until end of February 2021

NEW EXAMS OFFICER TRAINING

 

Exams Training, in conjunction with OCR, deliver two courses during each academic year which are designed specifically for new exams officers Actions for Autumn and Spring into Summer.

New exams officers are strongly encouraged to attend both courses.

 

These are suitable for new exams officers, exams assistants or those requiring a ‘refresher course’. The primary focus of this training is General Qualifications (GCSE/GCE), although the good practice, hints and tips apply to all qualifications.

These courses provide a step-by-guide to the key tasks which you will need to undertake in your new role.

All courses contain a range of table-based activities to aid understanding, share good practice and network with colleagues.

The experts who launched The Exams Office, in conjunction with OCR Customer Support staff, are responsible for course content and delivery. They have experience as exams officers, members of SLT, devising and delivering DfE exams policies and initiatives, leading government exams support field teams, and creating good practice exam guides which are followed by more than 3500 schools/colleges. The team also consists of awarding body personnel and ex-JCQ inspectors. They will be available throughout the day to answer your questions.

All events start at 9.15am (registration from 8.45am) and finish by 4pm

 

Actions for Autumn 2020 (see below for indicative content)

CLICK HERE TO BOOK

 

Spring into Summer 2021 (see below for indicative content)

CLICK HERE TO BOOK

 

Cost

  • £195 – one delegate – for members of The Exams Office and OCR centres (non-discounted price £245)
  • £345 – two delegates (non-discounted price £445)
  • £475 – three delegates (non-discounted price £595)

Prices are exclusive of VAT.

These are full day courses with refreshments and lunch included.

Online training: If online versions of these training events are produced, they will be made available to all delegates. This includes those who cancel within 14 days of the event or fail to attend on the day.

Refunds cannot be given if a cancellation is made within 14 days of the event, however, course materials will be sent to delegates. For further information on our cancellation policy/refund process, please see our terms and conditions

New exams officer training - Actions for Autumn

 

Course content (illustrative only and subject to change):

Planning for the new academic year

  • The Exams Cycle
  • The Exams Community
  • JCQ regulations & centre inspections
  • Secure exams storage
  • Qualification changes/update (if applicable)
  • Building your centre’s annual exams plan
  • Key deadlines & creating a ‘Key Dates Calendar’
  • Exams policies – producing/reviewing/updating policies required for JCQ inspection purposes
  • Working with your Heads of Department
  • JCQ inspections – access arrangements, controlled assessment/non-examination assessment, change of centre address/secure storage, maladministration/malpractice
  • Contingency planning

Access arrangements

  • Key tasks for the autumn term
  • Defining roles and responsibilities
  • How access arrangements impact upon your role
  • Meeting deadlines

Managing the exam entries process

  • Entry types
  • Estimated and final entries
  • Certification
  • Different type of qualifications/assessments – linear and unitised
  • Your role in gathering and sharing candidate/qualification information
  • Managing entries and avoiding late entry fees
  • Understanding entry codes and awarding body information
  • Common entry errors

Your invigilation team

  • The importance of creating an effective invigilation team
  • JCQ requirements
  • Training your invigilators
  • Access arrangements

Preparing candidates for exam days (this section is included for those involved in November and January exams)

  • The exam room – rules and regulations
  • Utilising mock exams
  • Timetabling, rooming and seating plans
  • Briefing candidates, staff and parents

Cost

  • £195 – one delegate – for members of The Exams Office and OCR centres (non-discounted price £245)
  • £345 – two delegates (non-discounted price £445)
  • £475 – three delegates (non-discounted price £595)

Prices are exclusive of VAT.

This is a full day course with refreshments and lunch included.

Refunds cannot be given if a cancellation is made within 14 days of the event, however, course materials will be sent to delegates. For further information on our cancellation policy/refund process, please see our terms and conditions

 

Dates & Venues

CLICK HERE TO BOOK

New exams officer training - Spring into Summer

 

Course content (illustrative only and subject to change):

Getting ready for the summer exam series

The Exams Cycle

  • What is the ‘Exams Cycle’ and why/how to follow it

The Exams Community

  • Internal and external support for exams officers

Update – exams and qualifications changes (if applicable)

  • An explanation of exam and qualification changes impacting upon exams officers

Entries

  • Actions following exam entries
  • Checking awarding body feedback following entries

Access arrangements

  • What are access arrangements and reasonable adjustments?
  • Centre and JCQ approved access arrangements
  • JCQ deadlines for applications
  • The role of an exams officer in managing access arrangements
  • Managing emergency access arrangements
  • Next steps upon returning to your centre

Assessments/Internal assessment

  • Different types of assessment
  • The process for managing internal assessments in your centre

Timetabling

  • Creating student and centre exam timetables
  • JCQ regulations
  • Centre supervision
  • Managing timetable variations

Rooming

  • Ensuring adequate and appropriate rooming for exams within your centre

Seating plans

  • Creating effective seating plans

Storing confidential exam materials

  • JCQ requirements
  • Hints and tips on storing confidential exam materials

Exam briefings/guidance for candidates, staff and parents

  • Key information to relate to candidates, staff and parents to ensure an effective exam series

Preparing your invigilators

  • JCQ requirements
  • Areas to cover when training invigilators

The exam day

  • Preparing for the exam
  • At the beginning of the exam
  • During the exam
  • At the end of the exam
  • After the exam
  • Setting up the exam room
  • Candidate equipment
  • Contingency planning and risk assessment
  • Dealing with late arrivals
  • Dealing with very late arrivals
  • Dealing with malpractice
  • Dealing with emergencies
  • What is ‘special consideration’?

The JCQ centre inspection

  • Types of inspection
  • Areas inspected
  • Hints and tips on preparing for a JCQ centre inspection

Packing and dispatching scripts

  • A step-by-step guide on how to pack exam scripts
  • What is the Parcelforce ‘yellow label’ service?
  • A step-by-step guide to dispatching your exam scripts
  • Examples of good/poor packing labelling

Cost

  • £195 – one delegate – for members of The Exams Office and OCR centres (non-discounted price £245)
  • £345 – two delegates (non-discounted price £445)
  • £475 – three delegates (non-discounted price £595)

Prices are exclusive of VAT.

This is a full day course with refreshments and lunch included.

Refunds cannot be given if a cancellation is made within 14 days of the event, however, course materials will be sent to delegates. For further information on our cancellation policy/refund process, please see our terms and conditions

 

Dates & Venues

CLICK HERE TO BOOK

Training Team

In association with

New exams officer training

Jugjit Chima - Trainer

Jugjit served as Head of History, Head of Year and Head of Exams at two UK-based secondary schools for over a decade before being seconded to OCR as Support Materials Manager. Jugjit was appointed as Regional Manager (later National Manager) of the Department for Education’s (DfE) Exams Centre Support Team in 2008, and as a Prince2 practitioner, he also led on several UK government education-based projects.

After leaving the DfE, Jugjit served as National Education co-ordinator for the London-based Institute of Education, and Head of International Projects and Resources for Coventry University.

Jugjit formed The Exams Office in 2014, and with over 3800 school memberships, it is the largest exams-based support organisation in the UK. He is responsible for stakeholder engagement, operational delivery, strategic development, and produces exams-related articles which are published in the UK educational press. Jugjit heads the content development and acts as lead presenter at over 30 exams training events and conferences, including The Exams Office annual National Conferences - which are attended by over 2500 exams officers each year - and our international exams training event which takes places in November in Dubai.

In 2016, Jugjit formed Exams Training as the training section of The Exams Office to deliver quality and affordable exams-based training to UK and overseas centres.

Jean Passmore - Trainer

Jean has over 30 years’ experience working in education and the field of exams administration as a serving exams officer and exams manager in the Further Education sector. In 2004, Jean was appointed to the Department for Education’s (DfE) National Assessment Agency (NAA) as a Centre Support Officer within the North West of England, supporting new and experienced exams officers, continuing this role as part of the DfE’s Qualifications and Curriculum Development Agency (QCDA) and the Exams Delivery Support Unit (EDSU). Jean managed numerous exams-based projects for the DfE, including content for training events, the new exams officer Induction Programme and support materials for the administration of GCSEs and GCEs.

Jean formed The Exams Office in 2014 and is the lead subject matter expert. She devises content for a range of support resources including good practice guides, checklists and templates. Jean develops and quality assures training materials and is part of the training team which delivers exams training to new and experienced exams officers. 

Ali Leather - Trainer

Ali Leather has been working in education and the field of exams administration for over twenty years. She currently works for OCR, the UK awarding body which is part of the Cambridge Assessment group. In her role as Customer Support Manager she plays a pivotal role in supporting schools and colleges to navigate the regulatory challenges and complexity of administering exams and assessments.

She has first-hand experience of the exams officer role having worked as an exams manager in both a further education college and a large secondary school – so she knows just how challenging and rewarding a role it can be! Ali first started supporting exams officers when, in 2004, she joined the Department for Education’s National Assessment Agency (NAA) as a Centre Support Officer. She left the NAA to complete a Master’s Degree in Australia at The University of Sydney and then returned to the UK where she joined OCR 13 years ago.