Senior Leaders/Line Managers


A two-part training programme specifically designed for Senior Leaders/Line Managers to ensure compliance with JCQ regulations within their centre, comprehensive preparation for the summer exams series, and effective support for their Exams Officer


Exams Training are delivering two courses during the 2018/19 academic year which are designed specifically for Senior Leaders. These courses reflect the importance – and responsibilities – of Senior Leaders in the management of examinations in their centre, with a focus upon key areas at particular times during the academic year.

Both courses aim to support senior leaders who have line management for exams/exams officers, or have responsibility for implementing effective exams-related practices in their centre, or for those who must plan for the absence of their exams officer during key exam periods.

The experts who developed The Exams Office are responsible for course content and delivery. They have experience as members of SLT, devising and delivering DfE exams policies and initiatives, leading government exams support field teams, and creating good practice exam guides which are followed by more than 2500 schools/colleges. The team also consists of awarding body personnel and ex-JCQ inspectors. They will also be available throughout the day to answer your questions.

All courses contain a range of table-based activities to aid understanding, share good practice and network with colleagues.

All events start at 9.30am (registration from 8.45am) and finish by 4pm

Dates and the booking process for the 2019/2020 Senior Leaders’/Line Managers’ training will be announced in April 2019


Autumn Training – Exam changes and managing exams and supporting your Exams Officer during the 2018/19 academic year 23 October   Event taken place
Spring Training – Getting ready for the summer 2019 exams series 12 March 80 The Strand, WC2R 0RL Book now


SPRING TRAINING – Getting ready for summer 2019 exams series – ensuring that your centre is JCQ compliant

Course content (illustrative only):


  • Late entries/actions following entry submission

The pre-exams period – ensuring effective planning

  • Access arrangements – planning for and managing access arrangements during this summer’s exams period
  • Preparing candidates, parents and staff
  • Rooming, timetabling and seating plans
  • Storing confidential materials

Contingency Planning

  • Planning for the unexpected during the exam series

Preparing for each exam day(s)

  • The exam room
  • The role of invigilators
  • Dealing with emergencies
  • Dealing with malpractice
  • JCQ rules and regulations in the conducting of examinations

Ensuring that your centre passes the JCQ inspection

  • Preparing for the full centre inspection
  • Exam policies required for JCQ inspection purposes

Administering exam results and understanding ‘Post-Result Services’

  • Planning for Results Day(s)
  • Supporting your candidates with ‘Enquiries about Results’


  • £145 – one delegate – for members of The Exams Office and OCR centres (non-discounted price £195)
  • £255 – two delegates (non-discounted price £345)
  • £365 – three delegates (non-discounted price £495)
    Prices are exclusive of vat.

This is a full day course (including refreshments & lunch).

Dates & Venues

Location & Venue Date Venue Address
London (Pearson Offices) 12 March 80 The Strand,
Book now


AUTUMN TRAINING – Managing exams in your centres during the 2018/19 academic year

Course content (illustrative only):

Reviewing the 2018/19 academic year
Including exam fees/late entry fees – improving for 2018/19

JCQ changes and educational reforms which impact upon your exams office
JCQ documentation, rules and regulations – The role of the Senior Leader
An in-depth look at JCQ/Ofqual and DfE exams-related changes for the 2019/2020 academic year

Planning for the 2019/2020 academic year

  • The Exams Cycle
  • Building your centre’s annual exams plan
  • Exams policies – producing/reviewing/updating policies required for JCQ inspection purposes
  • Private candidates – information required for exam administration
  • Heads of Departments/SENCo – clarifying their role in ensuring JCQ compliance
  • JCQ inspections – access arrangements, controlled assessment/non-examination assessment, change of centre address/secure storage, maladministration/malpractice
  • Preparing your invigilators
  • Supporting your exams officer

Access arrangements

  • Key tasks for the autumn term
  • Defining roles and responsibilities
  • Meeting deadlines

Exam entries

  • Your role in gathering and sharing candidate/qualification information
  • Avoiding late entry fees

Preparing candidates

  • The exam room – rules and regulations
  • Utilising mock exams, candidate briefings and your website


  • £175 – one delegate –
    for members of The Exams Office and OCR centres (non-discounted price £225)
  • £295 – two delegates (non-discounted price £395)
  • £395 – three delegates (non-discounted price £525)

Prices exclude VAT.

Dates & Venues

To be announced in April 2019

In association with

Book your place now

Jugjit Chima - Senior Trainer

Jugjit served as Head of History, Head of Year and Head of Exams at two UK-based secondary schools for over a decade before being seconded to OCR as Support Materials Manager. Jugjit was appointed as Regional Manager (later National Manager) of the Department for Education’s (DfE) Exams Centre Support Team in 2008, and as a Prince2 practitioner, he also led on several UK government education-based projects. After leaving the DfE, Jugjit served as National Education co-ordinator for the London-based Institute of Education, and Head of International Projects and Resources for Coventry University. Jugjit formed ‘The Exams Office’ in 2014, and with over 2600 school memberships, it is the world’s leading exams-based support organisation. He is responsible for stakeholder engagement, operational delivery, strategic development, and produces exams-related articles which are published in the UK educational press. Jugjit organises ‘The Exams Office’s’ annual National Conferences - which were attended by over 1500 exams office staff in January 2018. In 2016, he formed ‘Exams Training Limited’ to deliver quality and affordable exams-based training to UK and overseas centres.